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Platform Selection
After evaluating various platforms, we recommended BigCommerce for its robust eCommerce capabilities, scalability, and flexibility. We chose this platform to build the solution due to its extensive customization options, which enabled us to address client’s challenges and meet their requirements.
Marketplace Integration
We integrated BigCommerce and the marketplace platform with their platform. The idea was to streamline their content and digital asset management processes and move their single-channel eCommerce platform to a multi-vendor platform that can accommodate multiple vendors and their SKUs and boost their revenue. The marketplace platform also helped implement a revenue model for generating relevant commission information.
Centralized Dashboard
Our solution helped in creating a centralized and unified dashboard for the client to manage all their products, articles, training materials, and digital assets from a single place. The aim was to improve operational efficiency and enable real-time operations tracking as and when required. The dashboard also generated actionable customer insights that our client can leverage to offer personalized content and product recommendations based on user preferences and purchase history.
Plugin Development
We utilized BigCommerce capabilities, including the product management model, order management model, and shipping features, to develop a custom plugin that can optimize all their eCommerce operations and improve search functionality to help their customers easily find relevant products and content.
Cloud-based Infrastructure
To enable scalability through our solution, we implemented a cloud-based infrastructure to ensure optimal performance and scalability during peak traffic periods. The aim was to enable continuous availability of their platform with minimal downtime.
Advanced Vendor Management
We built a custom vendor management module within the marketplace architecture, enabling seamless onboarding, catalog control, and performance tracking for each vendor. This allowed the client to ensure quality standards, automate approval workflows, and maintain a scalable vendor ecosystem while expanding product offerings.
